5 Commonly Misused Phrases in Emails

Picture Usage of ‘Noted with Thanks’

If you say that something is ‘Noted with..’ you would be referring to the method which it was noted. So you can note something with your pen, or you can note something in your iPad or whatsoever, but you cannot note something with ‘thanks’.

What you can use instead:

  1. ‘Thank you for your information’
  2. ‘Thanks for the update’

Both of the above thank the reader and tell them that you have received and read the information in a much more natural (and correct) way.

Usage of ‘Well Received’

‘Your email was well received’ is a commonly misused phrase. To be ‘well received’, it means getting a reaction or positive feedback from people.

For example, if a person conducted a presentation, and the evaluation forms were good, it would mean the program was ‘well received’ by the people If you say this about an email, it means that everyone in the office liked your email.

What you can use instead:
‘Thank you for your email’

Usage of ‘With regards to’

This is another commonly misused phrase. You can only send your regards to the recipient but you can’t refer to something or a matter.

What you can use instead:

  1. ‘I would like to bring up a matter with regard to’
  2. ‘I would like to bring up a matter regarding…’

Usage of ‘Deadline’ and ‘Dateline’

‘Deadline’ refers to the date or time a task needs to be completed.

‘Dateline’ refers to a line in a newspaper article that gives the date and the place of origin.

Usage of ‘I hope this email finds you well’

This is an awkward phrasing even though it’s commonly used at the beginning of business emails. It would be good to vary your beginning sentence if you write to someone often as well. A repeated opening sentence could come across as a habit rather than a sincere sentiment.

What you can use instead:

  1. ‘We hope you are enjoying the season’
  2. ‘I hope all is well’
  3. ‘I hope you are well/fine’
  4. ‘It’s a pleasure to be in touch with you again’

15 Replies to “5 Commonly Misused Phrases in Emails”

  1. Dear author,

    Thanks for the intriguing details of these ‘commonly misused phrases’. I however feel that when someone says that they ‘noted with thanks’, it may not necessarily mean noting down on a piece of paper or in a notebook. The verb ‘note’ may be used to mean ‘notice or pay particular attention to (something)’. I therefore feel that someone can acknowledge the receipt of something, perhaps an email, with thanks.

    1. “Noted with thanks” is not grammatically incorrect.

      “Noted” is an action that you took in response to some information you received.

      “with thanks” describes your emotional condition while performing said action.

      Examples of similar phrases:
      “Accepted with gratitude”
      “Baked with love”

      Perhaps one modification could be a comma after “Noted”, i.e. “Noted, with thanks”

  2. Good article that really very helpful, esp. the examples. Hope the author could write more things about business English here.

  3. I agree with Benjamin. You can have a mental note of something without necessarily writing it down on a piece of paper. As you make that mental note, you are also thanking them for the reply which i feel is a very professional way of communication.

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